Comments for myware

Comment on Delivering Touchpoint Experiences Customer Experience 2.0? by bernard schokman

bernard schokman — Fri, 13 Jan 2012 07:22:44 +0000

CXProfessional you are right! But how many of us are using these principles when designing our experiences?

Comment on Delivering Touchpoint Experiences Customer Experience 2.0? by CXProfessional

CXProfessional — Thu, 12 Jan 2012 05:48:26 +0000

What you describe there, multiple touchpoints, memorable experience, etc. Customer Experience as CEM professionals describe it plainly, not a reinvention of it. Nothing “2.0″ there.

Comment on in ux there are no right or wrong answers! by EffectiveUI

EffectiveUI — Thu, 15 Sep 2011 17:41:42 +0000

Great post, Bernard. You are correct that there is no such thing as “good” or “bad” UX, objectively speaking. There is only a subjective “good” or “bad” user experience. We’d like to think of UX as a science, but there are too many subjective factors involved to make it more than a quasi-science.

So as UX professionals, we have to understand what works for the users of a particular app (how it can help them accomplish their goals), and acknowledge that what works in one case may not work in another. It’s all about understanding the user!

Comment on in ux there are no right or wrong answers! by Christopher J. Simon

Christopher J. Simon — Thu, 15 Sep 2011 15:13:11 +0000

Thanks Bernard. The practice of Buxhism (ux:]) is coming into focus and your thoughts are much appreciated. In UX one has to suspend judgment, understanding of definitions, logic, personal emotions and preferences to get a glimpse of something irrationally natural. The search is for things like the real, the natural, and the relevant – not right or wrong.

And it is “from here”, “going from here” that helps us better understand things on the surface. The psychology aspect of the work is as much self-directed as it is in directed in the understanding of others.

Comment on in ux there are no right or wrong answers! by Genn Pinnick

Genn Pinnick — Wed, 14 Sep 2011 20:45:27 +0000

Good reminder that we are each SME on something. Go from there….Sounds a lot like “Poke the Box”. Nice share. Thanks.

Comment on in ux there are no right or wrong answers! by Hiran

Hiran — Tue, 13 Sep 2011 03:30:33 +0000

Awesome stuff Bernard, keep it up!!!

Comment on user-interface, user-experience & usability explained by Highlights of Week 22/2011 | Michael Gaigg: Über UI/UX Design

Highlights of Week 22/2011 | Michael Gaigg: Über UI/UX Design — Tue, 30 Aug 2011 15:58:26 +0000

[...] User-interface, user-experience & usability explained (by Bernard Schokman) – I think the title is misleading, it's more about "Practical design principles for UI/UX/Usability Design" [...]

Comment on powermockup – wireframe toolkit for powerpoint by Andreas Wulf

Andreas Wulf — Tue, 28 Jun 2011 14:45:45 +0000

Thanks for the review, Bernard. It’s much appreciated!

In the conclusion you mention that PowerPoint/PowerMockup doesn’t support events. That’s only partially correct. PowerPoint supports mouse click and mouse over actions that give users the ability to add at least some basic interactivity to a wireframe (the “Action” menu item is located on the “Insert” ribbon). PowerPoint 2010 also includes a neat coauthoring feature that allows users to collaboratively edit PPT files stored on SharePoint or SkyDrive.

Comment on user-interface, user-experience & usability explained by Holger

Holger — Wed, 01 Jun 2011 12:00:53 +0000

Thx for your article,
Ease of use and joy of use doesn’t come from wishful thinking. It comes from conducting systematic planning and activities throughout the project lifecycle.

In this context these both articles might be interesting for one or two, too.

“Significance of UCD, IA and UE (User centered utility and usability)”
http://ux4dotcom.blogspot.com/2009/07/significance-of-ucd-ia-and-ue-user.html

“Walk a while in someone else’s shoes: Exploring the Role of Customers”
http://ux4dotcom.blogspot.com/2010/08/walk-while-in-someone-elses-shoes.html

Comment on user-interface, user-experience & usability explained by Brian

Brian — Wed, 01 Jun 2011 09:55:18 +0000

Thanks Bernand. Nice reading! I have fowarded this to my friends too.