A look into how time is experienced depending on where you were brought up and what you were exposed to.
It starts with understanding and inventorying what are called the MOMENTS OF TRUTH or the INTERSECTION POINTS – where you’re going to impact your customer’s life. It’s a case of having customer personas in the one hand, the product/service in the other and bridging the two by identifying the touchpoints (customer locations, behaviours and needs). As a CX 2.0 professional…this is where you focus.
an overview Recently I’ve been asked to do a number of ux site analysis. It took me a few hours of my own time to collate the heuristics and I’m happy to share them with you – it’ll make you life easier too. Lucky for my clients I’m a simple guy cause so is this! [...]
start from where you stand There’s a tale of two Buddhist monks sitting on a rock in the forest meditating. The young student turns to the master and expresses to him how difficult he finds it to calm his mind. The master turns to the student and asks if he can hear the stream in [...]
Ultimately, your goal is to find and land your next great job, whether it’s permanent or contract. You need to have a vision of who you want to be in two years, not just that you want to eat next week. http://uxmag.com/strategy/7-steps-to-a-kick-ass-ux-portfolio
My latest design now live on the Telsta website…The Telstra Shop!!! Looks good huh!!! What do you think? http://www.telstrabusiness.com/shop/mobiles/phones
android design Ten tips for android design. Nice article. 1o tips for android design
What is User-Interface Design, User Experience Design and Usability (U3)? Like the three blind men holding different parts of the elephant, one at the trunk, one at the leg and one on the back; it is the same beast being observed from different positions. U3 is much like that! let’s start off with some definitions [...]
